FAQs in Denver, CO

It's Like Having Your
Tooth Again!

The most natural way to replace a missing tooth.

FREQUENTLY ASKED QUESTIONS (FAQs)

What are your hours of operation?

Our regular business hours are Monday – Thursday from 7AM – 5PM. We are closed for most federal holidays.

Do you accept insurance?

We accept most PPO plans. Nearly all insurance companies cover two routine cleanings & check-ups each year.

Are you in-network with my insurance?

We are currently out-of-network, but that does not mean we don’t take your insurance. If you have a PPO insurance plan, chances are you will be fully covered for routine services at Dental Elements! If you provide us with your carrier benefits details in advance of your visit, we can let you know exactly what your insurance covers prior to your visit.

What is your appointment cancellation policy?
We will reach out to confirm your appointment. If you cancel or reschedule your appointment with less than 48 business hours notice or fail to come in for your appointment, you will be charged for a missed/canceled appointment.
How many teeth cleanings do I need a year?

For many patients, we recommend a minimum of 2 routine teeth cleanings & checkups each year, every 6 months. In some cases, our patients may need 4 cleanings per year, however, we recommend following the options your provider discusses with you.

Who does the teeth cleanings?

A licensed dental hygienist will perform your teeth cleaning and any x-rays you are in need of. After your teeth cleaning an experienced dentist will complete a detailed checkup.

Do you offer teeth alignment or Invisalign?

Yes, our process starts with a free orthodontic consultation where we will take photos, produce a digital 3D scan of your smile and review the best treatment options with you. You can schedule a consultation appointment here.

How much do invisible braces (clear aligners, Invisalign, etc.) cost?

Each case is unique and must be evaluated independently. Orthodontic fees are determined by the number of trays required to move your teeth & complexity of your case.

Do you offer dental veneers and other cosmetic dentistry?

Yes, our dentist has a lot of experience in cosmetic dentistry. You can schedule a consultation here.

What payment options are available to me?

We accept cash, check, Visa or Mastercard. We also offer both in-house and long-term payment plans. In addition we have a Membership Plan for patients without dental benefits who are looking for a more affordable way to get their routine teeth cleanings & checkups.

How do I pay my bill?

You can make a payment by following this link.

Who do I contact with billing questions?

If you have a question about your dental insurance benefits, please reach out to your carrier. If you have a question about your statement, please all the office  at 303-309-4093 to speak with a patient coordinator or email us at smile@dentalelements.com.

If I have a complaint, who can I speak to?

You can call the office  at 303-309-4093 to speak with a patient coordinator or email us at smile@dentalelements.com.

I had a long overdue deep cleaning, root canal/crown, AND fillings within a month. Dr. Thurman, Morgan, Kathy and staff were very attentive and kind with not ONLY the procedures and explanations but with checking up on me after the root canal. Also great at helping me figure out my insurance coverage and payments. Dental Elements is GREAT.

- Steve

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